Refund Policy

Flowops offers a 30-day money-back guarantee. If you are not satisfied with your FlowOps subscription, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle.com. To request one, visit paddle.net with the email address used at checkout, or email us at hello@flowops.it.com and we will arrange it for you. Approved refunds are returned to the original payment method, normally within 5–10 business days depending on your bank.

Renewals and cancellations

You can cancel a subscription at any time from Billing inside the app or through Paddle.com. Cancelling stops future renewals; your workspace stays available until the end of the period you already paid for. If a renewal charge caught you by surprise, contact us within 30 days of that charge and we will help.

Additional rights

This policy is in addition to your statutory rights and to Paddle's own refund policy, which also applies to your purchase. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles returns.